Any organization needs to know and understand the impact of its results in order to assess them and guide them towards appropriate decision-making. In this Itik genera we present a tool called the Balanced Scorecard that allows you to evaluate...

A. Lincoln was an exceptional person who left a legacy that is still valid today. His outstanding emotional intelligence and response capacity turned him into a referent in management leadership even in adverse situations. How he did it? What principles use to handle difficult situations and to exercise leadership?...

Quality is an attribute incorporated into the expectations of today's society. Today, any product or service that a person acquires is expected to be of quality that has a good value for money. Education is expected to be of quality, sports services are of quality and even human relations and the use of time are of quality. However, what...

In a changing, dynamic and interactive environment, work teams must adapt to the new reality and therefore have to be prepared to achieve maximum effectiveness among team members. This infographic shows the characteristics of these teams and their conditions of effectiveness as well as the criteria for monitoring and evaluates the evolution of...

Summary: The establishment of a workload above the possibilities of a company, municipal service or private entity according to its resources as well as in relation to its personnel, is one of the emerging problems in any professional sector. Is the workload control of the workers carried out? Is the way in which...