Quality analysis in sports service
Quality analysis in sports service
Itik consulting offers different methodologies to determine the satisfaction of end users of your service as assessment tools and motivation of your own human resources and collaborators in your organization.
Knowing the quality of sports facilities is the key to ensure efficiency and good results. Thanks to our extensive and proven experience in social research and our background in sport, we have different resources to suit your needs. We can perform from the field work and data collection to a report of findings and suggestions for improvement. Let us know what you want to evaluate and design the perfect tool for you.
What we do?
- Satisfaction surveys and sports services online or in person
- Satisfaction measurement of human resources and organizational partners
- Comprehensive assessment of the quality and satisfaction of global sports programs
- Identification of the profiles and trends in behaviour or potential customers
- Design strategies and tools for measuring and improving the quality of service
What we did?
- A satisfaction survey of users of the Municipal Sports complexes in Barcelona
- Study of the profile of the participants in the Barcelona Walks
- Campus Olimpia Satisfaction Study
- Analysis tool to the local sports system for the Barcelona Provincial Council
- Staff assessment survey of the UPC Service Sports
- Survey of user satisfaction of the UPC Service Sports
- Creation of the Sports Quality Seal for School-age Sports
- Design of the method to request the Seal of Quality of the Real Spanish Football Federation headed to the football training centres
How we did it?
Educational Sports at School: the school sports...
Elaboration and definition of a school sports model based on an educational methodology that places the child as the protagonist: 360° Education.The Martorell City Council,...
Audits of the quality certification process of...
The Spanish Territorial Soccer Schools undergo the certification and auditing process of their federative training to obtain the Premium Quality Seal of the Royal Spanish Football...
Creation of the Sports Quality Seal for School-age...
The promotion of a school sports education in values and training leads to the preparation of the Sports Quality SealGiven the need of the Sports Service of the City Council of...
Satisfaction surveys of users of the Municipal...
The municipal sports complexes Barcelona receive an average score of 6.28 out of 10.This is the note obtained after Itik Consulting conduct a satisfaction survey to more than...
Study of the profile of the participants in the...
Determining a characteristic profile participant in an event can respond to the needs of that one offering adapted improvementsThe objective of the study was to obtain a...
Valuation study of the Campus Olimpia
During summer campaigns, valuation studies of Campus Olimpia were developing, in order to ensure the quality of the service offered to the public.The Campus Olimpia meet the...