Operating Audit of the UPC Sports Service

Operating Audit of the UPC Sports Service

Committed workers with desire and motivation to improve the current organization.

Social, sporting and communicative environment in recent years has evolved exponentially, a fact that is reflected in the daily life of universities. To adapt the Sports Service of the UPC to the new context, an audit of service performance at different levels was made.

The role of Itik Consulting was the leadership and implementation of different methodologies and perspectives of analysis. This procedure led to a proposal tailored to the needs of the organization and its environment driven and agreed with the whole team

 

This process facilitated the implementation of various strategies and action plans and avoids generating fears and uncertainties to changes. Moreover, the participatory process by all those involved provided an atmosphere of motivation and enthusiasm to meet new challenges and opportunities.